FAQs
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Product & Customization
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Q.
What’s the difference between OEM and ODM services?
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A.
OEM refers to manufacturing based on your existing designs and specifications. ODM includes product development from scratch — we help design, formulate, and produce under your brand.
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Q.
Can I customize the film’s color, thickness, or UV protection level?
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A.
Yes, we offer full customization options, including visible light transmittance (VLT), UV/IR rejection rates, color tones, thickness, and coating finishes to match your market needs.
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Q.
Do your films use anti-yellowing materials?
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A.
Absolutely. Our films feature high-grade optical TPU and anti-yellowing stabilizers to ensure long-term clarity and durability.
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Q.
What kind of warranty do you offer on your films?
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A.
Our films come with warranties ranging from 3 to 10 years, depending on the film type and usage conditions in your region.
Ordering & Support
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Q.
What is the minimum order quantity (MOQ) for OEM/ODM orders?
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A.
MOQs are flexible based on product type and customization. We support small batch orders for new or niche market launches.
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Q.
How long does it take to receive a custom sample?
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A.
Samples are typically ready in 3–7 business days after finalizing requirements. We also provide technical data for performance evaluation.
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Q.
Is installation training or guidance provided?
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A.
Yes, we offer full installation support via manuals, videos, and expert guidance to help ensure a smooth application process.